Your reputation
already exists.
But is it seen,
recommended and
cited by search & AI?

Your reputation
already exists.
But is it seen,
recommended and
cited by search & AI?

TOI Social develops how organisations are identified, understood and recommended across search and AI — Claude, ChatGPT, Gemini, Perplexity — so real-world expertise translates into digital recognition.

TOI Social develops how organisations are identified, understood and recommended across search and AI so real-world expertise translates into digital recognition.

Digital Authority Scorecard

50

/ 100

Significant Authority Gap

Entity Recognition · 60%

Information Clarity · 40%

Search Visibility · 70%

AI Recognition · 20%

Citation Authority · 50%

Competitive Position · 60%

80–100 Strong Digital Authority
60–79 Developing Digital Authority
40–59 Significant Authority Gap
Below 40 Critical Recognition Gap

The Gap

The Digital Authority Gap.

Search a company by its own name. In a growing number of cases, the company’s own website doesn’t appear near the top — third-party data aggregators, directories and filing databases do instead. Ask an AI engine who founded the business, and answers vary, contradict each other, or leave out a name entirely.

This isn’t a ranking problem. It’s a recognition problem — for almost any established business.

Real-world authority does not automatically equal digital recognition. That gap is measurable. Closing it is a matter of engineering, not luck.

What we do

Brand Architecture & Representation.

We work at the intersection of Brand → Search → Social → AI, producing what we call Digital Authority — the measurable degree to which a business is identifiable, understandable, verifiable, connected, credible, citable and recommendable.

"With over 10 years experience in Digital Marketing and Brand Strategy, our team is here to help established B2B companies and brands represent their real world reputation accurately across the modern digital environment."

Our service in five steps.

01 / Assess

Find the authority gap — brand, digital presence, search and AI visibility, entities, structured data, competitors.

02 / Architect

Design the positioning, messaging, and information architecture to close it.

03 / Engineer

Build the systems — Identity, Information, Intelligence.

04 / Activate

Put it into market — website, structured data, search and AI signals, outbound.

05 / Optimise

Track visibility, citations, entity recognition and commercial performance — feed results back into the system.

Who we work with

Built for businesses whose reputation has outgrown their digital presence.

Established, expertise-led B2B organisations where real-world reputation, expertise and commercial value exceed what the current digital presence communicates. Typically: professional services, financial and investment firms, specialist consulting, legal, corporate services, high-value advisory.

If your buyers already trust you once they’re in the room — and the gap is getting them in the room — this is built for you.

TOI Social logo

TOI Social · Brand Architecture & Representation

TOI Social. All rights reserved.

TOI Social. All rights reserved.